22. September, 2018

The future of passenger experience has started with the Lufthansa FlyingLab flight to the APEX EXPO

Passengers of flight LH 424 from Munich (MUC) to Boston (BOS) had the unique opportunity to experience the future of air travel today! On September 22, 2018, Lufthansa FlyingLab presented innovative airline related technologies at the first ever in-flight conference to the APEX EXPO in Boston in association with The Airline Passenger Experience Association (APEX) and Lufthansa Systems. APEX EXPO is the passenger experience industry's largest fall trade show, featuring top-notch seminars led by industry experts, the latest and most comprehensive display of airline related technologies, products and services, and valuable networking opportunities collocated with International Flight Services Association (IFSA) Expo and Aircraft Interiors Expo - the three shows in one means access to major airlines around the world, as well as end-to-end passenger experience vendors on the ground, in-the-air, and into the future.

On FlyingLab flight LH 424, everything revolved around the future of mobility, innovation in passenger comfort and state-of-the-art aviation technology. Passengers joined interactive and exciting in-flight presentations by renowned industry experts. Moreoever, they had a chance to test innovative travel gadgets, meet and mingle with other participants of the APEX EXPO at the gate event or on board and discover how air travel will look in 30 years.

Lufthansa FlyingLab APEX EXPO - Summary Video

The speakers on board

Co-Founder and CEO Jetlite

Dr. Achim Leder

„Human Centric Lighting“

Head of Aircraft Interiors Marketing at Airbus

Anaïs Marzo

„A 350 Cabin Experience“

VP Strategy, Products and Programs, Recaro

Klaus Steinmeyer

„Seating experience – the next level!“

Senior Manager In-flight Communication

Daniel Schultz

„A look into the future of in-flight communication“

Director Customer Experience Star Alliance Services GmbH

Anish Chand

„Know Me … All the Way“

CEO Lufthansa Systems GmbH & Co.KG

Olivier Krueger


Chief Executive Officer Airline Passenger Experience Association (APEX)

Joe Leader

„Host and Moderator“

Head of Innovation Panasonic Avionics

Andrew Mohr

„Biometrics in the sky“

Finnair - CCO, Vice President Board Of Directors

Juha Jarvinen

„Consumer Insights of Asian travelers impacting inflight customer experience“

The Test Devices


As part of the Telekom Fashion Fusion Challenge and in cooperation with the Lufthansa FlyingLab, Natalie Peter presented a prototype of the Feeflight blanket on the FlyingLab flight to the CES in January to the increase the well-being of passengers on long-haul flights.
In a subsequent phase, she evolved the passenger blanket to the stage of a functional prototype optimized for production to test now on this specific flight to Boston.
The rectangular piece of fabric is transformed into a cape that the passenger can "carry". Another specific design element is that only natural materials have been used to increase the well-being of the passenger in many ways. In addition, the lightweight fabric was provided with further functions such as individually tempered zones which allows the passengers to define their personal comfort. Embedded inside the neck pillow of the blanket is also a silent alarm function integrated, which wakes up the passenger with gentle impulses. Thus, the passenger can adjust his sleep rhythm to the new time zone and define his own comfort temperature via a graphical interface on his own device.

AlloSky by SkyLights

AlloSky by SkyLights - immersive cinematic experience inflight

Escape to your own private movie theater and enjoy the latest blockbusters, trending series and documentaries in 3D, 2D and 180° on a full HD, IMAX-style screen. Brought to you by SkyLights, the AlloSky Cinematic VR headset is the most advanced of its kind. Its sleek design is tailored towards comfort and viewing experience inflight, ensuring a feeling of total cinema immersion. Just sit back, relax and escape to another world in this truly time warping experience.

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